• All clients must complete a health intake form prior to the day of session. You will receive the forms once you schedule your appointment. If you do not receive the forms, check your SPAM box or contact me at ask@flowrut.com or call at 250-508-6372.
  • You are responsible to pay for the booked sessions that are cancelled with less than a 24-hour notice.
  • Some health conditions may prevent you from receiving massage/manual therapy and you may be required to have written permission from your primary health physician before service. If you are not sure if massage/manual therapy is safe for your condition, it is your responsibility to check with your health physician prior to making your appointment.
  • Some conditions that prevent you from receiving abdominal massage/manual therapy are, but not limited to, infections, cancer of the internal organs, acute diverticulitis, acute crohn’s disease flare-ups, pregnancy in the first 20 weeks and the presence of intense abdominal pain.
  • Lower abdominal manual therapy can not be done with an IUD, or Essure present, in the first 20 weeks of pregnancy, when an active infection is present, 8-10 weeks after abdominal surgery (depending on your doctor’s approval), or during menses. You may still receive other treatments during this time, just not directly on the lower abdomen. You are responsible for informing me if your conditions change.
  • All information collected from the intake form and any discussions with you will be confidential and never be shared with third parties without written permission from the client.
  • Gift Certificate must be presented at the time of service.
  • All  treatments are for therapeutic purposes only. Any inappropriate behavior (drug use, excessive drinking, illicit or sexually suggestive remarks or sexual advances) will result in immediate termination of the session and the client will be charged for the full price of the booked service.
  • By scheduling a session you are indicating that you understand and accept these terms and conditions.